Policies

Please review our site policies. Thank you!


When possible, we try to use recycled shipping materials!

Production Time

Orders are 1 to 2 weeks out, not including shipping times.

Shipping Policy

Orders are shipped for free via USPS First Class.

Return Policy

I gladly accept returns, exchanges, and cancellations

  • Contact me within: 7 days of delivery
  • Ship items back within: 14 days of delivery
  • Request a cancellation within: 12 hours of purchase

Shipping returns

To return your product, you should mail your product to us. Please email us to start a return.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

We cannot guarantee that we will receive your returned item.

Need help?

Contact us at Captainscollars@gmail.com for questions related to refunds and returns.